The McCourt Foundation (TMF) is a 501(c)(3) organization whose mission is to cure neurological diseases while empowering communities to build a healthier world through events and educational forums. TMF has raised millions of dollars in support of neurological research at Massachusetts General Hospital, Brigham and Women's Hospital, and Cedars-Sinai Hospital. Our impact includes more than $72 million raised through the Los Angeles Marathon Nonprofit Program and nearly $1 million annually in support of school-based health and wellness programs like Students Run LA.

TMF produces and manages major community events, including the Los Angeles Marathon, LA 5K, Rose Bowl Half Marathon & 5K, and the Santa Monica Classic 5K/10K, which serve as platforms for fundraising and public engagement.

Position Summary

The Fundraising & Activation Coordinator plays a critical role in supporting and growing TMF’s fundraising programs, nonprofit partnerships, and donor engagement efforts. This role will support fundraisers and nonprofit partners and work closely with marketing and event teams to elevate TMF’s mission through dynamic storytelling, fundraising campaigns, and event integration.

The ideal candidate is detail-oriented, relationship-driven, and passionate about our mission. At TMF, we value a strong work ethic, positivity, and accountability.

Key Responsibilities

Fundraising Support & Donor Engagement

• Oversee and manage giving and donor activations, including form setup, name collection, marketing coordination, and revenue tracking.
• Identify and implement new donation opportunities and develop innovative strategies to enhance existing campaigns such as Giving Tuesday and TMF expo booths.
• Engage individual fundraisers to drive revenue growth and participation, providing tools, encouragement, and personalized support.
• Segment and support Team TMF fundraisers by team/group to enhance engagement and performance.
• Process and track matching gifts and donor-advised fund contributions for all LA fundraising events in coordination with accounting and CRM teams.
• Maintain accurate records and data within CRM and fundraising platforms.

Partner & Nonprofit Activation

• Recruit and onboard nonprofit partners for TMF’s charity programs, including the Los Angeles Marathon and emerging events like the Rose Bowl Half Marathon.
• Maintain close relationships with nonprofit partners, helping them activate, engage, and fundraise successfully.
• Help design and execute nonprofit-focused programming that provides meaningful exposure and support at TMF events.

Marketing & Storytelling

• Collaborate with the marketing team on booth activation, fundraising collateral, impact content, and storytelling campaigns.
• Solicit and collect compelling team and nonprofit partner stories to showcase impact, motivate participation, and reinforce TMF’s mission.

Cross-Team Collaboration

• Serve as a key liaison among fundraisers, nonprofit partners, donors, volunteers, and internal program/event staff.
• Assist with the planning and execution of fundraising events, trainings, and community engagements.
• Support marketing and development efforts with consistent data tracking, partner updates, and performance metrics.

Qualifications

• 1–3 years of experience in fundraising, donor relations, nonprofit development preferred.
• Excellent organizational and relationship-building skills.
• Track record of success in recruiting and/or fundraising.
• Familiarity with fundraising platforms (e.g., Haku, Classy, DonorDrive), CRMs, and Microsoft Suite.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Passion for mission-driven work, community engagement, and creating measurable impact.

Position Details

• Location: Hybrid – In-office 2 days/week; 5 days/week during event weeks
• Job Type: Full-time
• Event Weekends Required: September 6–7, 2025; January 17–18, 2026; March 7-8, 2026
• Reports to: Director of Programming & Engagement
• Compensation: $65,000 - $70,000

How to Apply

To apply for this position, please send resume and optional cover letter to Gillian@mccourtfoundation.org with "Fundraising & Activation Position" in the subject line. We look forward to reviewing your application!

The McCourt Foundation (“TMF”) is a 501(c)(3) organization whose mission is striving to cure neurological diseases while empowering communities to build a healthier world through events and educational forums. TMF’s impact includes millions of dollars in direct support for neurological research at its world-renowned partner hospitals including Massachusetts General Hospital, Brigham and Women's Hospital and Cedars-Sinai Hospital; $72+ million raised through its Los Angeles Marathon Nonprofit Program, and nearly $1 million annually in support of school health and wellness programs including Students Run LA.

This position resides in the Impact Department and reports to the Director of Programming. The Registration & Customer Service Coordinator will oversee participant registration and customer service across all Los Angeles-based events, including the Los Angeles Marathon (the 4th largest marathon in the U.S.), LA 5K, Rose Bowl Half Marathon & 5K, and the Santa Monica Classic 5K/10K. This role also includes coordinating participant communications, loyalty programs, and race weekend check-in, while managing event support staff. This person will work cross-functionally with marketing, registration and timing vendors, and volunteer coordinators to ensure a seamless participant experience.

We are seeking an enthusiastic professional with strong organizational, leadership, and interpersonal skills who is excited about managing systems and teams in a fast-paced event environment. The successful candidate will be passionate about our mission, committed to excellence, and experienced in managing operations, registration systems, or customer service teams. At TMF, we value a strong work ethic, positivity, and accountability.

Core Responsibilities

Registration Management

• Own and oversee event registration for all TMF Los Angeles events, including setup, maintenance, and optimization of online registration platforms
• Manage participant database including corral placements, bib assignments, data updates, and reporting
• Partner with timing and registration companies to ensure accurate data integration and participant tracking
• Lead loyalty programs, including processing and communication for legacy participants and LA Loyal programs
• Prepare registration reports and key metrics for internal use and post-event analysis

Customer Service & Participant Experience

• Lead participant communications across email, phone, and social media inquiries
• Develop and maintain knowledge bases (e.g., FAQs, final instructions) to streamline participant support
• Hire, train, and manage seasonal customer support staff
• Act as escalation point for complex participant issues or registration exceptions
• Ensure participant questions are resolved with empathy, efficiency, and professionalism

Race Weekend Management

• Oversee bib pickup and registration solutions onsite at each Los Angeles event
• Hire, train and manage registration and customer support teams during event weekends
• Coordinate setup and organization of check-in areas including materials, supplies, signage, and devices
• Serve as point person for onsite participant support and registration troubleshooting
• Assist with signage, setup and breakdown of registration and solutions areas

Cross-Department Collaboration

• Coordinate with marketing to align participant communications and key messaging
• Work with volunteer coordinator to ensure registration stations are properly staffed
• Support fundraising and nonprofit teams with in-person meetings, registration insights and partner and participant support
• Work closely with the operations team on layout and event activation for all registration, bib pick up and solutions areas
• Collaborate with signage coordinator and manage all signage requests for registration and solutions area
• Oversee relationships with tech and registration vendors to troubleshoot, improve and streamline systems

Office & Administrative Support

• Assist with basic office operations such as supply ordering, mail distribution, and invoice routing
• Oversee fulfillment of awards, medals, and incentives as needed

Qualifications & Skills

• 2–4 years of experience in registration operations, customer service, or related fields
• Able to stay calm, focused and professional under pressure during peak event periods
• Demonstrated ability to manage systems and staff in high-volume, deadline-driven environments
• Outstanding communication and organizational skills
• Comfortable managing people, processes, and technology simultaneously
• Proficient in Microsoft Office, especially Outlook, Excel, and PowerPoint
• Experience with registration platforms a plus
• Passion for endurance events and/or nonprofit work is a strong plus
• Willingness to work extended hours during race weekends, including manual setup tasks

How to Apply

To apply for this position, please send resume and optional cover letter to Solutions@mccourtfoundation.org with "Registration & Customer Service Position" in the subject line. We look forward to reviewing your application!